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We're excited to announce that you can now access portal using your Simply Broadband account credentials - no need to create and remember separate usernames or passwords! Just click “Log in", enter the same email you use on our website, select "Next" and "Continue with Single Sign-On".
If you have questions or issues related to payments, such as updating your card details or clarifying charges, please submit your request under this category. Our billing team will assist you promptly.
If you're a new customer experiencing difficulties setting up your connection, such as router configuration problems or a Fibre terminal that isn't working, submit your request here. Our team will guide you through resolving these issues to get you online.
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