Welcome to the Help Centre

News: Use Your Simply Broadband Account to Log In

We're excited to announce that you can now access portal using your Simply Broadband account credentials - no need to create and remember separate usernames or passwords!
Just click “Log in", enter the same email you use on our website, select "Next" and "Continue with Single Sign-On".

Suggested forms

Cancellation in Simply Broadband Support Portal
If you want to cancel your account
Active Connection Issues in Simply Broadband Support Portal
For existing customers experiencing technical problems with their service, such as faulty fibre line, malfunctioning modem, speed or other connection disruptions, use this category to report the issue. We'll work to restore your service as quickly as possible.
Router Configuration in Simply Broadband Support Portal
If you have checked the guides on our website and still have questions about router configuration, this is the place to ask
Changing Connection Date in Simply Broadband Support Portal
Changing Connection Date

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